Privacy Policy

This Privacy Policy describes how MGLSHub collects, uses and protects your information when you use our website at mglshub.com, including our calculators, language translator, community dictionary, rent comparison tool and software marketplace. By using our Service you agree to the collection and use of information as described in this policy.

Definitions

Information We Collect

Most of our tools require no account and no personal information. You can use our calculators, translator and rent comparison tool completely anonymously.

We may collect the following when you interact with specific features:

• Your phone number when you make an M-Pesa payment for a PDF download or software purchase
• Words, translations and example sentences you submit to our community dictionary
• Your name if you choose to provide it as a contributor in the dictionary
• Usage data such as pages visited, browser type, device type and IP address collected automatically
• Cookies used to remember your preferences such as dark or light theme

How We Use Your Information

• To process your payments and deliver purchased products or PDF downloads
• To operate and improve our calculators, translator and community dictionary
• To verify community dictionary submissions and maintain quality
• To display relevant advertisements that keep our tools free
• To analyse usage patterns and improve the platform
• To detect and prevent fraud or abuse
• To comply with legal obligations under Kenyan law

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can instruct your browser to refuse all cookies, however some parts of our Service may not function correctly without them.

What We Do Not Do

• We do not sell your personal data to anyone
• We do not require you to create an account to use our free tools
• We do not send unsolicited marketing emails or SMS messages
• We do not share your personal information with third parties for their own marketing

Data Retention

• Payment records are retained for 7 years as required by Kenyan tax law
• Usage and analytics data is retained for up to 24 months
• Dictionary submissions are retained indefinitely as they form part of our public language database
• You may request deletion of your personal data at any time by contacting us via live chat

Security

The security of your personal data is important to us. We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Children's Privacy

Our Service is not directed at anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, contact us immediately via live chat and we will remove it promptly.

Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to processing of your data for direct marketing
• Lodge a complaint with the Office of the Data Protection Commissioner at odpc.go.ke

Links to Other Websites

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website and updating the date at the top of this page. Continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us via the live chat available on every page of our website.